Is there an estimate charge?
There is never a charge for estimates, and you do not have to be home. All information is left on your door.
Will I be required to sign a contract?
There is no contract to sign. Our agreement is verbal, and our service is continuous from year to year, basically like a subscription. Therefore, if you move or need to cancel, you must contact our office to stop service.
Are you part of a large corporation?
Master Lawn, Inc. has been family owned and operated since 1989. President Don Fiveash grew up in the Memphis area and has deep family ties to the local community.
Does someone need to be home for your technician to make applications?
No, not at all. We will leave the invoice on your door along with the appropriate application information and instructions regarding watering and mowing. If you have a locked gate, please let us know so your technician can call you the night before arriving.
How often is an application made to my lawn?
Our applications generally range 5 to 7 weeks apart, depending on your area, time of year and weather conditions.
What are your payment terms?
An invoice and return envelope will be left at the time of service, and payment is due upon receipt. Please make your payment by check or money order, as we do not accept credit cards. If you are holding payment due to questions or concerns, please contact us as soon as possible so we can resolve any issues that may arise. A $10 service and accounting fee is applied to all accounts over 45 days late.
Is there a charge for service calls?
Please allow 10 days to receive the full effect of fertilizer and weed control. If, however, additional weed control or fertilizer is needed within 6 weeks of an application, just call our office. Your technician will return free of charge. Applications are scheduled 5 to 7 weeks apart. Therefore, if a service call is requested and it has been 6 weeks or longer since the previous one, the next scheduled application will be made in lieu of a service call.
Do you offer a guarantee?
Upon notification, Master Lawn, Inc. will return to take care of any remaining weeds or to add additional fertilizer as needed. We want you to be completely satisfied with your lawn care results and will do everything within reason to ensure that you are.
Is Master Lawn, Inc. licensed, bonded and insured?
Absolutely. To apply pesticides in Tennessee, the State Department of Agriculture requires all commercial lawn care applicators to be licensed, bonded and insured. All lawn care application technicians are required to be initially tested and certified. Following the initial certification process, recertification is required every 3 years.
Are applications harmful to my family and pets?
All products used by Master Lawn, Inc. are approved by the Environmental Protection Agency (EPA) and applied strictly according to the product label. All rules, regulations and requirements as set forth by the EPA are thoroughly enforced and followed. However, as a precaution, it is our recommendation for people and pets to stay off the lawn until it is dry. For more information on pesticide safety, please visit pestfacts.org.
MOWING AND WATERING
What is scalping?
In the spring, we recommend scalping all warm-season lawns. Scalping is the process of removing the dead grass that has kept your dormant lawn insulated during the winter. This will enable the sun to reach and warm the ground better so your lawn will green up sooner. Scalping is for warm-season lawns only and should only be done after all possibility of frost has passed. This is the one time of year we recommend bagging your lawn clippings. Afterward, we recommend gradually raising the mowing height until winter arrives.
Bagging is not recommended during the rest of the year, because you are removing valuable nitrogen in the grass clippings. If your lawn is mowed on a proper schedule and at the proper height, bagging should not be necessary.
How often should I mow?
During the growing season, it could be twice a week. Ideally, mow your lawn when it needs it.
My mowing service came right after my application. Is it still effective?
With a dry, granular fertilizer application, mowing immediately after will not affect the fertilizer treatment. The lawn mower cannot remove the fertilizer. However, if we use a liquid weed control application, please give it 7 to 10 days for effective control. If any weeds persist, just give us a call. Please advise us, also, if your mowing service has a set schedule or if you mow on a particular day, and we can work around your schedule.
After an application, when can I mow and water?
The rule of thumb is to wait 24 hours, water the application and then mow. If necessary, you can wait longer, but please water within 7 days if there is no rain. Application instructions are left on your door with an invoice each time your lawn is treated.
What is the best time of day to water?
Watering in the early morning is best. However, watering any time of day is better than not watering at all.
How much should I water?
During the growing season, lawns need 1 to 2 inches of water per week, whether it’s from rainfall or your sprinkler.
Will rain right after my application affect it?
In most cases, rainfall will not harm your application. In fact, all applications need watering, so rainfall is really a benefit.
Why is there fertilizer on my driveway and patio?
We do our very best to keep fertilizer off your concrete areas, but you may occasionally see some because our commercial spreaders are designed for the best possible coverage. Our products, however, will not stain your concrete.
What about lawn disease?
If your lawn shows signs of disease, our trained technicians will advise you on the best treatment. However, lawn diseases are unpredictable and treatments vary, so there is no guarantee of results. Additionally, applications for lawn disease are not part of our regular program.
What is Spring Dead Spot?
Spring Dead Spot appears as small, circular dead areas of Bermuda grass 6-inches to several feet in diameter. The disease occurs in the spring as Bermuda grass resumes growth from winter dormancy. The Bermuda grass roots and stolons in affected spots appear dark and rotted. The grass recovers very slowly during summer months while stolons creep in from the border of affected areas. Bermuda grass stolons that grow into the affected areas usually produce short, stubby roots. Unfortunately, there is not an easy cure. Raking the areas will encourage the areas to fill in. For more information about Spring Dead Spot please visit: www.aces.edu/pubs/docs/A/ANR-0371/ANR-0371.pdf
How can I get rid of moles?
Unfortunately, there is no sure way to rid your lawn of moles. Traps can be used but are difficult to place and time consuming to monitor with sporadic results. Moles eat many different things, primarily, earthworms. Our experience proves the use of baits specifically formulated for mole control works best. Our recommendation is the product Talpirid. Click here to visit their website for more information regarding this product and how it works to control moles.